Frequently asked questions
Is my Credit Card Information Safe?
Should I book my seat in advance?
Yes, you must book in advance.
How long are the sessions?
Friday and Saturday night sessions and Sunday afternoon sessions run for about 2 hours and 15 minutes. While our Sunday evening sessions run for about 2 hours.
What time should I arrive?
Our evening sessions start at 6pm and our Sunday afternoon sessions start at 1pm. We recommend arriving 5-10 minutes prior to session start times so you can checkin with our artists, grab your apron and paints.
How old do I need to be to attend a session?
Yes! By then end of the session, your masterpiece will be dry for you to take home.
What if I need to cancel my booking?
You cancel your booking at any time up to 72 hours prior to your session, we will reschedule your seat to a more convenient date or provide you with a "full" refund in the same manner as you made your booking. Should you need to cancel your booking within 24hours of the session, a $25 rebooking fee per seat applies. “No shows” will be charged the full amount without refund.
Can I book a private paint for an adult or child?
Yes! Email us for your proposed dates. Email: email@example.com
What are your COVID-19 practices?
The Scribbles Art Shack team ask clients to wash hands with soap and water prior to starting the session or using the hand sanitzer present.
Do you have a SunSmart Policy?
BEHAVIOUR: • Students will wear broad-brimmed or bucket hats whenever they are outside. • The Camp has a strict ‘3 Strikes’ to No Play Rule: Students with no hat will be allowed outside in a shaded area, or they will remain indoors with another camp counsellor and after (3) incidents the parent will be charged for a hat to remain onsite for the week• Students will apply sunscreen SPF30 daily and reapply every 2 hours when outside (before any repellent is also applied). • Students will seek shade when doing outdoor activities as much as possible and whenever possible. • Students will have regular water rehydration, and use reusable water bottles from home. • Staff will act as role models by practicing sun protective behaviours. COMMUNICATION: Our policy is realistic and achievable. • All Parents have received a copy of our policy. It also posted on the Scribbles Art Shack notice boards and on our Website (accessible for parents). • The instructor for the Scribbles Art Shack is briefed on the Club’s Sun Smart policy. ENVIRONMENT: • POP-UP Location for 2020 • Water is readily available from a Clear Water Systems. Counsellors will ensure that students fill up their water bottles before leaving to attend outings. EDUCATION: • Students will play games and have activities that incorporate our Sun Smart message. EVALUATION: • Monitor the implementation of our policy. • Assess honestly how staff implemented and demonstrated our camp policy. • Provide an opportunity for constructive and objective feedback through staff discussions and parent feedback. • Review our Sun Protection Policy and make needed changes for the following year (2021) The SunSmart programme is generously sponsored by Bermuda Cancer & Health *Bermuda
Have you taken any Covid-19 Infection Prevention Regulation Courses?
Yes, our staff is trained and qualified with the Guild CV-19 Regulations.
Do you have a sibling rate?
Yes, we sure do! Email us about it and we will be happy to assist you.
What Credit & Debit Cards do you accept?
Bermuda Residence - We accept Visa & Mastercard up until October 31st 2020. After which we will resort to online transfers into our bank account.
Will you conduct NHS Test & Trace at home & outdoor Garden Parties?
Yes, we will collect the below information:-
Contact phone number
Date and time of appointment/bookings
Which member of staff was present.